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Call Center Agent - Alexandria

FIXBOND
Smouha, Alexandria
Posted 6 years ago
101Applicants for2 open positions
  • 88Viewed
  • 8In Consideration
  • 78Not Selected
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Job Details

Experience Needed:
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Education Level:
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Skills And Tools:

Job Description

  • Obtains and updates clients information by answering telephone calls
  • Maintains and improves quality results by adhering to standards and guidelines
  • Contacting potential or existing customers to inform them about a product or service using structured scripts
  • Answering questions about products or the company
  • Asking questions to understand customer requirements and close sales
  • Direct prospects to the field sales team when needed
  • Enter and update customer information in the database
  • Take and process orders in an accurate manner
  • Handle grievances to preserve the company’s reputation

Job Requirements

  • Good Communication Skills
  • Good English
  • Females Only

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