Job Details
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Job Description
- Assess infrastructure on a regular basis to ensure it continues to meet necessary demands.
- Manage daily operations of the IT department.
- Develop new strategies and IT procedures to increase efficiency, enhance workflow and improve customer satisfaction.
- Coordinate the needs of in-house IT experts and remote employees, vendors and contractors.
- Protect customer data from outside infiltration through encryption, secure data storage and other necessary means.
- Assist with the installation of new hardware and software and help train employees on its use.
- Manage and oversee departmental quotas.
- Offer suggestions for possible upgrades and changes within the IT department.
Job Requirements
Required:
- Degree (Information Science, Computer Science, Management Information Systems or related technical degree); preferred
- 1-3 years of experience with IT support
- Experience with supporting and/or operating the following :
- Ability to Collaborate with Technical & Non-Technical team members Very strong problem-solving skill
- Ability to work independently and take initiative
- Excellent English skills - verbal and written communication skills.
- Good understanding of IT operational processes and structured in ways of working.
- Effective communication, coordination skills.
- Ability work within teams and projects is essential.
Preferred:
- Microsoft SQL Certification
