Customer Service & Telesales Agent
Proserv. -
Maadi, CairoPosted 6 years ago73Applicants for1 open position
- 35Viewed
- 8In Consideration
- 19Not Selected
Job Details
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Job Description
- Build a good Rapport with Clients over the phone.
- Contact potential or existing customers to inform them about a product.
- Handle and resolve customer complaints over the phone
- Answer questions about products or the company.
- Enter and update customer information in the database.
- Take and process orders in an accurate manner.
- Keep records of calls and sales and note useful information
- Obtain and evaluate all relevant information to handle customer and service inquiries.
- Manage customers' accounts.
- Follow up on customer interaction.
Job Requirements
- Proven experience as customer service agent.
- Excellent communication skills.
- Customer Oriented.
- Very good command of English Language; written and spoken.
