Tour Operator / Outgoing

Smart Future - Nasr City, Cairo

Applicants for
1 open position
Experience Needed:
More than 5 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time
4,000 to 4,500 EGP per month, Medical-Social-Contribute,Phone,Commission
Arabic, English
1 open position
About the Job

Outgoing Duties:

  • Dealing with clients and interact with them via various channels: phone, chat, email ..etc.
  • Closing sales with clients.
  • Have experience in Contract Managing and Reservation issue.
  • Develop Internal and External tours.
  • Arranging Tailor Made/ Fixed Outbound Packages.
  • Handle the sudden circumstances of clients.
  • Manage relation with suppliers.
  • Participate in Planning and launching different product.
  • Evaluating customers’ holidays and issuing appropriate feedback forms.

Incoming Duties:

  • Handle inbound holidays packages for groups and individuals.
  • Handle tailor made requests.
  • Preparing quotations and itineraries.
  • Making arrangements for Ticket, transportation, accommodation, tours and activities inside Egypt.
  • Interact with clients over Phone, E-mail.
  • Handling invoices and issuing of vouchers.
  • Dealing with customer queries and complaints and make alternative arrangements for customers who have had their trips interrupted by unforeseen issues.
  • Evaluating customers’ holidays, issuing appropriate feedback form and assuring client's satisfaction.
Job Requirements
  • BA/BS degree or equivalent.
  • Minimum 5 years Experience in the field of Outgoing tourism
  • Male - Female.
  • Excellent in English.
  • Strong basic computer skills
  • Excellent Knowledge of Key Suppliers worldwide (Travel agents/Hotels/Booking systems)
  • Easily and quickly identify and resolve problems.
About this Company

الشركة الرائدة في البرامج الادارية المحاسبية لادارة كافة الانشطة التجارية باقوى فريق من المبرمجين والمحاسبين مع احدث تكنولوجيا المعلومات و قواعد البيانات

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