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Senior Travel Consultant / Tour Operator / Ticketing

Pioneer Tours
Heliopolis, Cairo
Posted 6 years ago
67Applicants for3 open positions
  • 59Viewed
  • 23In Consideration
  • 36Not Selected
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Job Details

Experience Needed:
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Job Description

  • Dealing with clients and interact with them via various channels: phone, chat, email ..etc.
  • Closing sales with clients.
  • Handling outgoing packages from A to Z Including accommodation, aviation , visa, tours... etc.
  • Have experience in Contract Managing and Reservation issue.
  • Develop Internal and Domestic tours.
  • Arranging Tailor Made/ Fixed Outbound Packages.
  • Handle the sudden circumstances of clients.
  • Manage relation with suppliers.
  • Participate in Planning and launching different product.
  • Evaluating customers’ holidays and issuing appropriate feedback forms. Marketing and selling tour packages in the social networking channels.
  • Assist clients to confirm change or cancel bookings .
  • Handling reschedule and canceled bookings with the airlines .
  • Quick and accurate review on the airline penalties .
  • Collecting payments, checking duplication and maintaining records of transactions .

Job Requirements

  • BA/BS degree or equivalent.
  • Minimum 2-3 years Experience in the field of Outgoing tourism
  • Male - Female.
  • Excellent in English.
  • Strong basic computer skills
  • Excellent Knowledge of Key Suppliers worldwide (Travel agents/Hotels/Booking systems)
  • Easily and quickly identify and resolve problems.
  • Tourism experience and using GDS (Galileo or Amadeus ) is a must .

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