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CrossOver - Cairo
We're running an Online Hiring Tournament this Saturday to hire Customer Support Managers (USD $100K/yr).
This event will include all testing for the role. Upon grading the deliverables from the event, we will set up qualified candidates with an interview with the hiring manager. This is a 100% remote, full-time role.
You can see more details about this role here:
Do you want to work for a support team, unlike any other support organization? In this role, Coaching is key, as we have an innovative model where every agent learns every product. One of my main duties is to onboard my new agents into our unconventional Agent University, a self-learning system through which they get to know every single product and after graduation, all agents go into our Pair Support Program. Never heard of it? Sure, it is our very own program in which together with a ‘’navigator’’ new agents ‘’drive’’ through solving real customer tickets guided by top performer agents. The goal of Pair Support is to create a culture where all team members solve tickets on all products in a continuous improvement learning environment. Want to learn more?
More than 10 years
Bachelor's Degree at least
Crossover is redefining the way people work. Brick and mortar offices are history. The future of our global workforce will be built from teams collaborating from every corner of the world. We have embarked on an expedition to find and engage with that talent. Crossover has... (More)