Software Development Supervisor

Raya Contact Center - 6th Of October, Giza

50
Applicants for
1 open position
45
Seen
6
Shortlisted
39
Rejected
Experience Needed:
More than 8 years
Career Level:
Manager
Job Type:
Full Time
Salary:
Confidential
Education Level:
Bachelor's Degree at least
Languages:
Arabic, English
Vacancies:
1 open position
About the Job
  • Valuating business processes, anticipating requirements, uncovering areas for improvement.
  • Leading ongoing reviews of business processes and developing optimization strategies.
  • Performing a requirements analysis.
  • Gathering critical information from meetings with various stakeholders and producing useful reports.
  • Conducting meetings and presentations to share ideas and findings. Documenting and communicating the results in a proper standard documentation.
  • Gathering critical information from meetings with various stakeholders and producing useful reports.
  • Performing user acceptance testing with products provided by third party vendors.
  • Create logs to document testing phases and defects.
  • Report bugs and errors to development teams.
  • Help troubleshoot issues.
  • Conduct post-release/ post-implementation testing.
  • Work with cross-functional teams to ensure quality throughout the software development lifecycle.
Job Requirements
  • A bachelor’s degree in computer science or related IT field.
  • A minimum of 8 years’ experience in business analysis & software quality, testing.
  • Exceptional analytical and conceptual thinking skills.
  • The ability to influence stakeholders and work closely with them to determine acceptable solutions.
  • Excellent documentation skills.
  • Fundamental analytical and conceptual thinking skills.
  • Experience creating detailed reports and giving presentations.
  • Competency in Microsoft applications including Word, Excel, and Outlook.
  • Excellent planning, organizational, and time management skills.
  • Experience leading and developing top performing teams.
  • A history of leading and supporting successful projects.
  • Proven experience as a QA tester or similar role.
About this Company

Raya Contact Center is a world-class Business Process Outsourcing Service Provider offering contact center services, back office services, inside sales channel management and professional services. Raya Contact Center with its Call Center services caters to clients, including... (More)

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