Customer service Representative - Universal Desk

Allianz - New Cairo, Cairo

200
Applicants for
1 open position
Experience Needed:
0 to 2 years
Career Level:
Entry Level
Job Type:
Full Time
Salary:
Negotiable
Languages:
Arabic, English
Vacancies:
1 open position
About the Job
  • Handles all walk in customers from all the distribution channels , issues payment,investment and tax letters requested by customers and assists them with the settlement of due premiums.
  • Supports and finalizes all the simple requests of life policies on the same day
  • Provides any service for any customer's query , requests and complaints following process and agreed SLA.
  • Collects and receives notifications and follow procedures till finalization.
  • Issues P&C products as per agreed criterias and renew policies within authority limits.
  • Replies to all kind of complaints or requests if required.
  • Follows up on all client requests to guarantee prompt and regular feedback as required
Job Requirements
  • 0-2 Years of experience.
  • Experience in customer service is an asset.
  • University degree
  • Microsoft office.
  • Fluent in both English and Arabic.
  • Insurance experience in both life & P&C
About this Company

Allianz Egypt, comprising of “Allianz Life Assurance Company – Egypt” and “Allianz Insurance Company – Egypt”, have a long and successful track record in the Egyptian Insurance market, providing comprehensive and integrated insurance services to business partners and... (More)

Industry: Insurance
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