- Experience Needed:
- More than 5 years
- Career Level:
- Job Type:
- Full Time
- Education Level:
- Bachelor's Degree at least
About the Job
- Leading the Customer Services staff.
- Resolving complex issues and inquiries.
- Resolve customer complaints via phone or face to face.
- Constant follow up on Clients pending issues up till accomplishment.
- Advise on any information the customer may need.
- Resolve problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
- Coordinate with other departments to Solve Customers' Complaints.
More than 5 years
Bachelor's Degree at least
Construction - Residential & Commercial/Office Real Estate/Property Management
About this Company
GRANTECH Group is an Egyptian company holding several business units focusing on Real Estate/Construction, software development as well as exhibition industries with more than 30 years of experience and strong business relations in the Egyptian, Middle Eastern & Worldwide markets
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