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Job Description
- Handle inbound holidays packages for groups and individuals.
- Handle tailor made requests.
- Preparing quotations and itineraries.
- Making arrangements for Ticket, transportation, accommodation, tours and activities inside Egypt.
- Interact with clients over Phone, E-mail.
- Handling invoices and issuing of vouchers.
- Dealing with customer queries and complaints and make alternative arrangements for customers who have had their trips interrupted by unforeseen issues.
- Evaluating customers’ holidays, issuing appropriate feedback form and assuring client's satisfaction.
Job Requirements
- Minimum 5 years Experience
- Excellent English
- BA/BS degree or equivalent
- Strong computer skills (Microsoft Office)
- Excellent Knowledge of Key Suppliers worldwide (Travel agents/Hotels/Booking systems)