Tour Operator

Escapade Travel Group - Heliopolis, Cairo

74
Applicants for
2 open positions
59
Seen
22
Shortlisted
8
Rejected
Experience Needed:
More than 5 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time
Salary:
Confidential, Negotiable depending on experience + Bonus
Languages:
Arabic, English
Vacancies:
2 open positions
About the Job
  • Handle inbound holidays packages for groups and individuals.
  • Handle tailor made requests.
  • Preparing quotations and itineraries.
  • Making arrangements for Ticket, transportation, accommodation, tours and activities inside Egypt.
  • Interact with clients over Phone, E-mail.
  • Handling invoices and issuing of vouchers.
  • Dealing with customer queries and complaints and make alternative arrangements for customers who have had their trips interrupted by unforeseen issues.
  • Evaluating customers’ holidays, issuing appropriate feedback form and assuring client's satisfaction.
Job Requirements
  • Minimum 5 years Experience
  • Excellent English
  • BA/BS degree or equivalent
  • Strong computer skills (Microsoft Office)
  • Excellent Knowledge of Key Suppliers worldwide (Travel agents/Hotels/Booking systems)