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CRM Manager

El-shahawi Group
Maadi, Cairo
Posted 6 years ago
175Applicants for1 open position
  • 19Viewed
  • 3In Consideration
  • 0Not Selected
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Job Details

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Job Description

  • Maintain relationship between company and customers.
  • Supervise and develop the CRM executives’ performance.
  • Handle all customers inquiry after sale.
  • Monitor data quality and follow up for payments.
  • Keep all leads updated and revised in the database.
  • Analyze customer complaints with focus on complaint reduction.
  • Provide report on customer feedback/complaints reports to Sales Team Leader or Management.
  • Ensure constant engagement with customers during planned events and newsletters

Job Requirements

  • Excellent command of English and Arabic
  • Excellent communication skills

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