- Experience Needed:
- 5 to 8 years
- Career Level:
- Experienced (Non-Manager)
- Job Type:
- Full Time
- Education Level:
- Bachelor's Degree at least
About the Job
Overall Job Purpose:
Operations is the core and heart of our business and for that reason, we are looking for an experienced candidate who can face a fierce competition, and run a very dynamic operations with a passion for success and growth.
Key Duties Include:
- Oversees the daily workings of operations to ensure our operations run smoothly and maintains a high-quality standard of Service
- Making sure the drivers are working as effectively as possible to keep up with competitors.
- Work closely with commanders and agents to improve their rating and retain the low- rated
- Data analysis about customer rating, defining main bottleneck & work on solving it
- Following–up on payments & collections based on the internal payment contracted Term.
- Understand client needs and requirements to develop effective quality control processes
- Devise and establish a company’s quality procedures, standards and specifications.
- Make a loyalty program for drivers to maintain their presence and not moving to competitors.
- Monitored Service Standards & Confirm healthy regulations are followed.
5 to 8 years
Bachelor's Degree at least
About this Company
Salek is a Transportation and Cargo logistics facilitator company Through Mobile application, aiming to add to the effectiveness of the relationship between the customer and service provider.
See all Careers and Jobs at Salek for Transportation and Cargo Solutions
The company located in the Smart Village