Job Details
Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:
Skills And Tools:
Job Description
Main Job Duties:
- Create Standard operating procedures for all Departments
- Analyze data to identify areas for improvement.
- Develop, recommend and monitor corrective and preventive actions
- Create the documentation and mapping for all processes.
- Conduct interviews and perform analysis to create required policy and procedures.
- Design and develop process flow charts.
- Documentation of process.
- Design and establish internal forms, templates.
- Participate in business process management group efforts to collect and analyze metrics and continuously improve processes owned by the group.
- Create the documentation and mapping for all processes.
- Review and update key customer related processes
- Follow up on the issuance of regular internal and external analytical reports.
- Manage the customer journey process with regard to data analysis, results reporting, action plans recommendations, and follow up on action plans.
- Manage and control big process improvement projects.
- Assist and support the day to day operation performance and improvement initiatives.
Job Requirements
- Any Bachelor degree
- Excellent Computer Skills MS Office ,Visio & MS Project
- Excellent English
- Excellent skills in Process Mapping and Business Process Improvement.
Excellent analytical skills with a demonstrated ability to extensively analyses business processes and workflows. - Certifications an advantage including Quality Auditor, Quality Improvement Associate, Six Sigma , TQM
- Quality inspection, auditing, and testing experience
- Experience with implementation of corrective action programs
- Knowledge of tools, concepts and methodologies of QA
