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Job Description
- Provide guidance on business processes based on sound understanding of the key functions within ERP
- Map the end user business requirement with standard functionalities available in ERP.
- Understand of the integration with various modules and external application or systems.
- Design, develop and deliver end user training and creating training manuals.
- Document business processes, system blueprint and any other documentation for the implemented solutions.
- Provide users business application support, and issues solving within Service Level Agreement (SLA)
- Troubleshoot and resolve ERP problems/failures for both external and internal customers and update ticket log systems in a timely and accurate manner.
- Coordinate with ERP external parties if requested.
- Master data format & upload and ensure the accuracy of the master data in the system.
Job Requirements
- Bachelor’s degree in Business Information Systems, Business Administration, Economics or equivalent education.
- 0-1 Years’ Experience in Business Process design and Configuration of SAP system.
- Professional appearance with strong customer focus.
- Enthusiastic, analytical and structured working attitude.
- Business analysis and requirements gathering abilities.
- Ability to learn technology quickly through instruction & Self-training.
