IT Technical Support
MY WAY -
Heliopolis, CairoPosted 6 years ago199Applicants for1 open position
- 116Viewed
- 31In Consideration
- 85Not Selected
Job Details
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Job Description
- Identify, diagnose, and resolve technical support. Provide onsite and remote help desk support to end users.
- Diagnoses and resolves end-user software, hardware, Network printer, e-mail, internet problems.
- The track, update and maintain help desk tickets using incident management tool Delivers, tags, set up, and assists in the configuration of end-user PC desktop/laptop hardware, software, and peripherals.
Job Requirements
- Fresh Graduate OR 2 max. year of experience
- Installing and configuring computer hardware,
- Software, systems, networks, printers and
- Ability to diagnose and troubleshoot basic technical issues
- Preferred NETWORK+ OR A+ certificate
- Maximum age 26