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IT Technical Support

MY WAY
Heliopolis, Cairo
Posted 6 years ago
199Applicants for1 open position
  • 116Viewed
  • 31In Consideration
  • 85Not Selected
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Job Details

Experience Needed:
Career Level:
Education Level:
Salary:
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Skills And Tools:

Job Description

  • Identify, diagnose, and resolve technical support. Provide onsite and remote help desk support to end users.
  • Diagnoses and resolves end-user software, hardware, Network printer, e-mail, internet problems.
  • The track, update and maintain help desk tickets using incident management tool Delivers, tags, set up, and assists in the configuration of end-user PC desktop/laptop hardware, software, and peripherals.

Job Requirements

  • Fresh Graduate OR 2 max. year of experience
  • Installing and configuring computer hardware,
  • Software, systems, networks, printers and
  • Ability to diagnose and troubleshoot basic technical issues
  • Preferred NETWORK+ OR A+ certificate
  • Maximum age 26

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