Browse Jobs
For Employers
Post JobLog inGet Started

Telesales Team Leader

Royal Ambassador
Dokki, Giza
Posted 6 years ago
53Applicants for4 open positions
  • 53Viewed
  • 20In Consideration
  • 33Not Selected
Search other opportunities

Job Details

Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:

Skills And Tools:

Job Description

  • Facilitate direct sales by instructing team members to inform existing customers about new arrivals in the company and encouraging them to make sales
  • Inform customers about all products in the company, their uses and benefits
  • Take orders made by customers and ensure that they are successfully delivered to them in due time
  • Follow up sales delivery to customers and inquire about their user experience of goods purchased, making use of their feedback in rating customer satisfaction
  • Ensure proper documentation in the information system in due time and check through them for accuracy
  • Interact closely with other team members in the course of work to ensure that everyone is carried along and updated on work progress in order to achieve maximum results
  • Ensure that customers are treated cordially and are held in high esteem in order to make them patronize the company continuously
  • Create good relationship with team members and motivate them to put in their best to work in order to achieve maximum results
  • Evaluate sales records periodically to make balances and ensure that sales figures tally with number of goods sold
  • Coach team members on the best ways to carry out their duties by transferring expert knowledge to them to boost their skills

Job Requirements

  • Minimum 4 years of experience in Telesales, customer service or relevant field. (travel and tourism travel is preferred)
  • Good command in English
  • Exhibit good marketing skills to make high sales
  • Excellent presentation skills to convince customers about new products
  • Good motivational skills to bring out the best in team members
  • Good managerial skills to lead the team successfully
  • Ability to make good sales decision

Featured Jobs

Similar Jobs

Search other opportunities
JobsCustomer Service/SupportTelesales Team Leader