Telesales Team Leader

Royal Ambassador - Dokki, Giza

53
Applicants for
4 open positions
53
Seen
18
Shortlisted
33
Rejected
Experience Needed:
4 to 6 years
Career Level:
Manager
Job Type:
Full Time
Salary:
Confidential, Commissions
Education Level:
Bachelor's Degree at least
Languages:
Arabic, English
Vacancies:
4 open positions
Gender:
Females Preferred
About the Job
  • Facilitate direct sales by instructing team members to inform existing customers about new arrivals in the company and encouraging them to make sales
  • Inform customers about all products in the company, their uses and benefits
  • Take orders made by customers and ensure that they are successfully delivered to them in due time
  • Follow up sales delivery to customers and inquire about their user experience of goods purchased, making use of their feedback in rating customer satisfaction
  • Ensure proper documentation in the information system in due time and check through them for accuracy
  • Interact closely with other team members in the course of work to ensure that everyone is carried along and updated on work progress in order to achieve maximum results
  • Ensure that customers are treated cordially and are held in high esteem in order to make them patronize the company continuously
  • Create good relationship with team members and motivate them to put in their best to work in order to achieve maximum results
  • Evaluate sales records periodically to make balances and ensure that sales figures tally with number of goods sold
  • Coach team members on the best ways to carry out their duties by transferring expert knowledge to them to boost their skills
Job Requirements
  • Minimum 4 years of experience in Telesales, customer service or relevant field. (travel and tourism travel is preferred)
  • Good command in English
  • Exhibit good marketing skills to make high sales
  • Excellent presentation skills to convince customers about new products
  • Good motivational skills to bring out the best in team members
  • Good managerial skills to lead the team successfully
  • Ability to make good sales decision
About this Company

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