Professional Services Engineer

• You will be responsible for delivering a variety of technology services to our customer base. The service needs will vary by client but will include every aspect of our product offerings lifecycle, including deployment & configuration, knowledge transfer, upgrades & maintenance and retirement.

Responsibilities:

• Manage and maintain multi-vendor, multi-protocol networks.
• Develop and maintain consistency within the networking infrastructure.
• Deploy both simple and complex solutions and integrate them into an already existing production environment.
• Document all aspects of the service engagement including technical notes, time spent on projects and the status of the project.
• Participate in all implementation designs, setups, and review processes to ensure success.
• Collaborate with client teams in resolving technical/system related inquiries.