IT Technical Support Engineer
Tawzef -
Cairo, EgyptPosted 6 years ago316Applicants for1 open position
- 32Viewed
- 4In Consideration
- 19Not Selected
Job Details
Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:
Skills And Tools:
Job Description
- Working with employees, either face-to-face or over the telephone, to identify Hardware/ Software problems and provide the solution.
- Performs visits to sites for maintenance and technical support.
- Provide remote control over employees' computers when necessary to resolve problems.
- Setting up accounts ( Email Accounts, ERP accounts,... etc) for staff, ensuring that they know how to log in and use.
- Installing and configuring computer hardware, software, systems, networks, printers and scanners.
- Provide hardware/software installation, maintenance and support for IP cams.
- Provide hardware/software installation, maintenance and support for attendance machines.
- Provide hardware/software installation, maintenance and support for screens in our stores.
- Properly escalating unresolved queries to the next level of support
- Create and Deliver Reports. (Per Task/ Daliy / Weekly / Monthly).
Job Requirements
- Bachelor degree in Computer Science, Computer Engineering or any other related degree.
- Good English
- Maximum of 2 years of experience in a similar position, fresh graduates are accepted
Featured Jobs
Similar Jobs
- Network Engineer/ Network Tech...Smart Villages Development & Managment Company - Abu Rawash, Giza1 day ago