Customer Service Representative - Alexandria
El Sabah -
Bourj Alarab, AlexandriaPosted 6 years ago334Applicants for3 open positions
- 38Viewed
- 0In Consideration
- 0Not Selected
Job Details
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Job Description
- Attracts potential customers by answering product and service questions; suggesting information about other products and services.
- Opens customer accounts by recording account information.
- Maintains customer records by updating account information.
- Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
- Maintains financial accounts by processing customer adjustments.Recommends potential products or services to management by collecting customer information and analyzing customer needs.
- Prepares product or service reports by collecting and analyzing customer information.
- Contributes to team effort by accomplishing related results as needed.
Job Requirements
- From 0 to 1 year of experience