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Job Description
Job Responsibilities & Tasks:
- Design and implement a strategic business plan to develop company’s customer base and ensure its strong presence and to make the product popular amongst the customers.
- Build and promote strong long lasting customer relationships by partnering with them and understanding their needs.
- Identify emerging markets and market shifts while being fully aware of new products and competition status.
- Present Sales revenue and expenses reports and realistic forecasts to the management team
- Communicate with clients and evaluate their needs.
- Devises sales techniques necessary for achieving the sales targets
- Maintain and improve relationships with the client as client relationship management is essential
- Address issues bordering on pricing, delivery of goods and resolutions of customer complaints
- Maintains an update knowledge of company’s goal , vision and values to ensure appropriate prioritizing
- Dress up professionally according to company’s requirement
- Display and explain company’s products/ services to potential clients and follow up clients requirement on weekly basis
- Coordinate sales efforts with team members and other department
- Assess customer’s needs and provide assistance and information on product /craves Application features
- Resolves customer complaints by investigating problems ,developing solutions and submit recommendations to management
- Make sure to adhere to company’s policies and guidelines
- Liaising with other departments such as Marketing /Social media in order to enhance the feature of craves application and to reach company standard
Job Requirements
- Proven experience as an assistant sales manager or similar position
- Aware of food chains / Restaurants in the Kuwait Market
- Familiarity with financial and customer services principles
- Good math skills with the ability to create and analyze reports, spreadsheets and sales statistics
- Proficient user of MS office (MS Excel in particular)
- Leadership and organizational abilities
- Values-time /be diligent
- Interpersonal and communication skills
- Problem solving attitude
- Flexibility to work in shifts
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