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Job Description
Responsibilities:
- Recruitment, screening, selection, qualification, and development of external resources.
- Recruitment of external linguistic resources according to required specializations, verticals and budget constraints.
- Data analysis to help review linguistic pool and assure we have sufficient capacity to accommodate clients’ needs.
- Recruitment of new specialized vendors in order to create and expand multilingual and dedicated resource supply databases to accommodate clients’ needs.
- Assess and define requirements for external resources and identify resource solutions
- Define appropriate test procedures for resource qualification, handle test translations and other work samples.
- Support other departments by providing them with any data they request.
- Support for the resource requirements of tenders and quotations.
- Follow up on the quota of the contracted freelancers and report to the intended parties
- Negotiate terms and conditions for purchased services.
- Compile and maintain vendor data and documents to assure we have most current information on file.
- Update the capacity sheet with any newly approved vendors
- Setting up, following up and maintenance of contracts
- Support and monitor vendor integration and development by building partnerships, fostering usage of new vendors and monitoring of resource availability.
- Act as escalation point for vendors. Create vendor partnerships with a focus on vendor utilization, cost control, quality and commitment to projects.
- Follow developments in the industry and language professionals’ community: benchmarking. Liaise with local professional organizations and universities to promote talent management.
- Work periodically on analysis of core languages and the languages we handle the most to see the status of the freelance team
- Attend the AM/PM/Sales meetings with the team leader
- Report any need in specific language to the team leader and plan to working on it
- Monitor the work for an assigned 1 – 2 vendor coordinators
- Report to the team leader the status of the vendor coordinators
- Help the team leader with the training of the new comers
- Help the team leader with the interviewing of the candidates to join VM team
Job Requirements
- +3 years’ experience in Vendor Management (localization field)
- Excellent written and verbal English communication skills
- A second language will be a plus.
- Minimum Bachelor’s degree or equivalent
- Excellent problem solving and analytical skills
- High sense of urgency
- Experience in negotiating and persuasion
- Strong interpersonal skills
- Effective time management
- Proactive attitude