Job Details
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Job Description
- Conducting calls promptly and in a polite and professional manner.
- Engaging potential customers in dialogue that opens opportunities.
- Use active listening skills to complete a thorough needs analysis with each patient and determine the most appropriate product.
- Ensuring patients are aware of the process.
- Negotiating sales and address any concerns of potential customers.
- Following the Quality rules, Script guidelines, and Asking question protocols.
- Documenting orders accurately.
- Keeping track of scheduled callbacks and follow ups.
- Maintaining a friendly, professional tone at all times.
- Staying informed about changes in product knowledge, products or services, and Changes in client requirements.
- Keeping records of calls and sales and note useful information.
- Upsell products and services based on customer needs.
- Effective communication through verbal and written format with all members of departments
Job Requirements
- Years of Experience 1-2
