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Technical Support Specialist

Femto15
Maadi, Cairo
Posted 4 years ago
156Applicants for2 open positions
  • 46Viewed
  • 32In Consideration
  • 12Not Selected
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Job Details

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Job Description

Do you consider yourself a technical support superhero? Do you have what it takes to solve customers' technical issues?

If the above describes you, we’d like you to join our team as a ticket/chat technical support agent (for immediate hiring).

  • You will help our customers from all around the world to solve software technical issues.
  • The available position is for a night shift, and the working hours are 3 PM to 11 PM Cairo time.
  • You need a laptop for this position.

Job Requirements

  • Fluent written English with minimal or no grammar or spelling errors. (We will provide tools to help you with that).
  • The ability to work night shifts from 3 PM to 11 PM.
  • Good keyboard typing speed.
  • The ability to use web applications comfortably.
  • You need a laptop for this position.
  • HTML, CSS, JS knowledge
  • CPanel or Linux knowledge
  • Understanding the difference between users technical issues and bugs

ANY knowledge in the following would be a plus:

  • Extra hosting-related knowledge
  • WordPress usage knowledge
  • PHP knowledge

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