Technical Support Specialist
Femto15 -
Maadi, CairoPosted 4 years ago156Applicants for2 open positions
- 46Viewed
- 32In Consideration
- 12Not Selected
Job Details
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Job Description
Do you consider yourself a technical support superhero? Do you have what it takes to solve customers' technical issues?
If the above describes you, we’d like you to join our team as a ticket/chat technical support agent (for immediate hiring).
- You will help our customers from all around the world to solve software technical issues.
- The available position is for a night shift, and the working hours are 3 PM to 11 PM Cairo time.
- You need a laptop for this position.
Job Requirements
- Fluent written English with minimal or no grammar or spelling errors. (We will provide tools to help you with that).
- The ability to work night shifts from 3 PM to 11 PM.
- Good keyboard typing speed.
- The ability to use web applications comfortably.
- You need a laptop for this position.
- HTML, CSS, JS knowledge
- CPanel or Linux knowledge
- Understanding the difference between users technical issues and bugs
ANY knowledge in the following would be a plus:
- Extra hosting-related knowledge
- WordPress usage knowledge
- PHP knowledge