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Job Description
DATE OF ISSUE: 16/07/2018
DEADLINE:30/07/2018
Job Title: IT Solutions Associate
REPORT TO (JOB TITLE): IT Officer (Head of IT)
Contract: Service Contract
Grade: (SC,L6)
Duration: Till 30/06/2019 (extend-able subject to budget availability & satisfactory performance)
Location: Cairo, Egypt
JOB PURPOSE:
To provide technical support on the development, maintenance, testing and implementation of a portion of IT solutions in line with business requirements.
ACCOUNTABILITIES (not all-inclusive, within delegated authority):
- Write program code in order to support the development and implementation of efficient and effective IT solution components.
- Keep up-to-date technical systems documentation for developed IT solutions in order to support systems maintenance.
- Perform unit and integrated testing of new, enhanced or fixed code in order to ensure completeness and adherence to technical specifications.
- Assist in the installation, configuration and customization of IT systems ensuring compliance with WFP’s IT standards, guidelines and procedures.
- Assist in the release of IT systems and provide early life support in order to prepare for and enable proper use of the IT solution.
- Resolve users queries independently, escalating if required, to ensure that standard IT questions are answered and accurate information is provided.
- Assist in the preparation of materials and the delivery of trainings on automated business processes to ensure efficient and effective use of IT systems.
- Collect and collate data, conduct basic analysis to support the development of accurate reports.
Job Requirements
OTHER POST REQUIREMENTS (details to be determined by Post Managers):
- Database design, configuration, performance and support in a production environment
- Build Products Using HTML/CSS/JS and Other Front-End Technologies
- Code and Deploy Applications in a Cross-Platform, Cross-Browser Environment
- Document Project Build and Maintenance
- Familiar with Development and Debugging Tools for Cross-Browser Issues
- Follow and Implement Industry Accepted Best Practices and Tools
- Write and Maintain Web Applications
- Education: Completion of secondary school education. A post-secondary certificate in the
related functional area. - Experience: Minimum 6 years of experience in IT Solutions development.
- Has experience analysing service management results and development service enhancement recommendations.
- 4+ years of development experience with Microsoft SQL Server
- Experience with Microsoft SQL Server 2008R2, 2012 or 2016
- Experience with ETL
- Experience Building User Interfaces and Prototypes from Wireframes and Designs
- Solid Understanding of Object-Oriented Programming (OOP).
- Has participated in business process re-engineering efforts and identified service management improvements.
Knowledge & Skills:
- Has aided IT team members in building technical skills and staying abreast of industry developments.
- Has gained knowledge of technical issues through exposure to IT operations
Language:
- Fluency in both oral and written communication in English and Arabic