Ticketing Advisor Airline (Based in India) - Egyptians
Pillars -
Gurgaon, IndiaPosted 6 years ago55Applicants for5 open positions
- 51Viewed
- 8In Consideration
- 42Not Selected
Job Details
Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:
Skills And Tools:
Job Description
Our client (Very well reputed operating in India) is setting up an Airlines reservation office Based in India.
- Attends inbound calls and answer the queries of each call.
- Builds fruitful and cherishing relationship with the client.
- Solves customer queries.
- Follows up on customer inquiries and research to assure satisfactory completion.
- Remains updated on changes in Airline industry, facts, polices procedures and product offerings.
- Provides updates on clients bookings.
- Design & suggest appropriate routings / airlines and fares to the clients.
- Amendments / changes to bookings according to requirement.
- Responsible to promote all company products.
- Responsible to maintain the timelines for each call.
- Achieves the assigned timelines/revenue targets.
- Design & costing of ticket itinerary.
- Maintains and updates customer profiles.
- Works closely with the Tour operators/suppliers/Airlines and build up one to one relationship.
- Follows up reservations, bookings and ticketing with the clients before and after travel.
- Follows up with the clients for any special requirements.
- Works on maximizing profits for the company.
- Come up with new ideas and suggestions wherever necessary in the interest of the company.
Working Conditions:
- Accommodation & Transportation is provided by The Client (Visa & ticket included)
- Very Good package is provided for Experienced Staff
Job Requirements
- Excellent interpersonal communications skills with the ability to develop & maintain team atmosphere.
- Strong organizational skills with the ability to handle multiple tasks simultaneously.
- Experience in international ticketing
- knowledge of any GDs system such as " Amadeus-Saber-Galileo" is a must
- Geographical knowledge