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Job Description
- Generating and qualifying leads from cold calling
- Managing, tracking and following up on leads by calling them
- Conducting sales presentations through the phone and screen sharing
- Meeting monthly and quarterly sales goals and targets
- Creating and updating activity reports
- Achieve monthly targets
- Keep records of calls and sales and note useful information
- Ask questions to understand customer requirements and close sales
- Handle grievances to preserve the company’s reputation
Job Requirements
- 3+ years of experience in telesales or customer service field
- Excellent communication skills
- Patience, persistence and persuasiveness
- Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
- Ability to learn about products and services and describe/explain them to prospects
- BA Degree