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Call Center Agent (English Speaker)

El-shahawi Group
Cairo, Egypt
Posted 6 years ago
110Applicants for2 open positions
  • 104Viewed
  • 21In Consideration
  • 71Not Selected
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Job Details

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Job Description

  • Answers out coming calls by clarifying desired information, location, and providing information.
    Maintains call center database by entering information.
  • Determine requirements by working with customers.
  • Manage and resolve customer complaints.
  • Follow up customer calls where necessary.
  • Enter new customer information into system.
  • Take the customer calls through the Sales Team.
  • Handle customer inquiries both telepathically.

Job Requirements

  • Good command of spoken English
  • Preferable Customer Service Background

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