Job Details
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Job Description
Main Duties:
- Analyzes his department’s financial information with the accounting department on monthly basis.
- Handles difficult client complaints and concerns.
- Interacting with customers on a regular basis to ensure satisfaction and gain useful feedback.
- Overseeing the daily duties of the administrative staff of the area assigned.
- Assists staff in completing workload assignments (If necessary).
- Carries out supervisory responsibilities in accordance with the Harvest policies and applicable house rules.
- Ensures the administrative staff is fully prepared with materials, tools and equipment backups for any emergencies.
- Conducts an orientation for new classes and surveys for current classes to evaluate the instructor, environment and any other matters.
- Recognizing employee achievements and encouraging excellence in the work environment.
- Conducting regular sales and operations meetings.
- Briefing employees on current sales goals, promotions, and other relevant information
- Managing budgets, allocating branch funds, and defining financial objectives.
Job Requirements
- Bachelor degree from a reputable university or institute.
- Flexibility to work on shift basis: Max 10 o'clock.
- Excellent user of MS office tools.
- Candidate must be good in English with excellent business writing skills.
- Sufficient knowledge of modern management techniques and best practices.
- Ability to manage employees, while multi-tasking large projects.
- Ability to meet sales targets and production goals.
- Able to analyze problems and strategize for better solution.
- Excellent organizational skills.
- Eager to expand branch with new accounts, clients, and businesses.
- Assists team members when needed to accomplish branch goals.
- Strong aptitude for numbers, spreadsheets, and financial reports.