Settlement Account Manager

TPAY - New Cairo, Cairo

Applicants for
1 open position
Experience Needed:
More than 4 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time
Confidential, Bonus
Education Level:
Bachelor's Degree at least
1 open position
About the Job

We are looking for a Settlement Account Manager with excellent communication and account management skills to create long-term, trusting relationship with our customers across 17+ countries. This position will be responsible for developing and maintaining accounting principles, practices and procedures to ensure accurate operations are communicated, confirmed, and settled.

  • Connect daily with Operators and Merchants to resolve issues and ensure timely settlement of payments.
  • Understand and improve problem-solving capability for complex operations flow, accounting issues, and transactional discrepancies.
  • Make sure the settlement & collections reports are delivered on time, meeting predefined deadlines.
  • Overall financial account management responsibilities for both Operators and Merchants.
  • Facilitate & streamline the work prerequisites from different internal & external entities.
  • Monitor the Operators’ reporting and collection cycle.
  • Be responsive and reachable & Interact daily with international partners.
  • Sole communicator with the Operators for their reporting, settlement and collection cycles.
  • Acts as the Merchant’s focal point regarding reports, settlements and collection - Financial Customer Care.
  • Follow up with the different internal departments to finalize the Merchant’s payments cycle
  • Following up and ensure timely payment cycles
  • Provide reporting to senior leadership and produce insightful analyses of the business upon request for management.
  • Grow with the team; develop a deeper understanding of complex transactions and work with our business partners to progress our capabilities.
Job Requirements
  • Bachelor’s degree of Commerce with a minimum of four years of professional experience
  • Self-directed, energetic, intellectually curious
  • Superior analytical and problem-solving skills
  • Effective verbal and written communication skills
  • Team player who is comfortable working in a dynamic, entrepreneurial environment
  • Willingness to simultaneously work on multiple projects, serving multiple constituents
  • Excellent knowledge in MS office; Excel and PowerPoint
About this Company

TPAY is an A15 subsidiary, a start up accelerator that owns the laregest portfolio of digital companies in the MENA region since 1996.

TPAY is the region’s first and biggest open mobile payment platform that connects consumers, businesses, and mobile operators for... (More)

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