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Front Desk

OPPO Egypt
Cairo, Egypt
Posted 6 years ago
109Applicants for1 open position
  • 99Viewed
  • 25In Consideration
  • 34Not Selected
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Job Details

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Job Description

  • Greet and welcome customers as soon as they arrive at the service center.
  • Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures).
  • Provide basic and accurate information in-person and via phone/email.
  • Identifying and assessing customers’ needs to achieve satisfaction.
  • Provide accurate, valid and complete information by using the right methods/tools.
  • Handle customer complaints, provide appropriate solutions and alternatives.
  • Follow communication procedures, guidelines and policies.

Job Requirements

  • Proven customer support experience.
  • V.good English language command.
  • Customer orientation and ability to adapt/respond to different types of characters.
  • Excellent communication and presentation skills.
  • Ability to multi-task, prioritize, and manage time effectively.

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