Key Account Manager

Misr Pharmacies - Mohandessin, Giza

42
Applicants for
1 open position
9
Seen
Experience Needed:
More than 3 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time
Salary:
Negotiable
Languages:
Arabic, English
Vacancies:
1 open position
About the Job

Responsibilities:

  • Managing and maintaining the key client accounts. Maintains knowledge and awareness of competing services, discount and pricing structures, and managing collections to stay with the business.
  • Developing a solid and trusting relationship between major key clients and company
  • Resolving key client issues and complaints
  • Managing communications between key clients and internal teams
  • Managing account team assigned to each client
  • Negotiating contracts with client and establishing timeline of performance
  • Establishing and overseeing internal budgets with the company and external budgets with the client
  • Analyzing client data to provide customer relationship management
  • Expanding relationships and bringing in new clients
Job Requirements
  • Able to multitask, prioritize, and manage time efficiently
  • Goal-oriented, organized team player
  • Encouraging to team and staff; able to mentor and lead
  • Self-motivated and self-directed
  • Excellent interpersonal relationship skills
  • In-depth understanding of company key clients and their position
  • Eager to expand company with new sales
  • Able to analyze data and sales statistics and translate results into better solutions
  • Bachelor’s degree in marketing, business administration, sales, or relevant field
  • Four to five years’ previous work experience in sales, management, key account management, or relevant experience
  • Excellent verbal and written communication skills; must be a listener, a presenter, and a people-person
  • Basic computer skills, and experience with CRM software and the Microsoft Office Suite, with emphasis on superior Excel skills.
  • Strong negotiation skills, with ability follow-through on client contracts
  • Ability to multitask and manage more than one client account
  • Proven results of delivering client solutions and meeting sales goals
About this Company

With 15 years of experience serving the Egyptian community, Misr Pharmacies is recognized as one of the most trusted pharmacy chains in Egypt that provide professional health care, beauty care, and pharmaceutical services.

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