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Job Description
- Regular assessment of customer satisfaction, identification and implementation of consequent improvements.
- Developing programs and protocols that lead to improved care and highlight patient safety.
- Monitoring and evaluating these programs to improve.
- Updating service manuals. Induction and training of staff on new processes and procedures.
- Measuring performance and regularly reviewing quality objectives set by top management.
Job Requirements
- 3-6 years of Experience
- Medical Background is preferred
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