Senior Collaboration Engineer

EQUINOX - Heliopolis, Cairo

8
Applicants for
1 open position
2
Seen
Experience Needed:
3 to 4 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time
Salary:
Confidential
Vacancies:
1 open position
About the Job

Role &Responsibilities:

  • Handle new implementation projects .
  • Remote and On site support for Call manager , Unity , UCCX ,IMP and expressway
  • Troubleshooting , identify and resolve voice issues.
  • Manage Customer faults and issues .
Job Requirements

Requirements:

  • Good experience in Call manager , Unity , Contact center ,and Expressway is required
  • CCNP Collaboration is required ,CCIE Collaboration is a PLUS .
  • Proven work experience From 3-4 Years in Cisco voice products .
  • Professional attitude and appearance
  • Solid written and verbal communication skills
  • Multitasking and time-management skills, with the ability to prioritize tasks