- Experience Needed:
- 2 to 4 years
- Career Level:
- Experienced (Non-Manager)
- Job Type:
- Full Time
- Education Level:
- Bachelor's Degree at least
About the Job
- Receiving complaints from GUC staff members in person or over phone.
- Using the GUC Technical Manuals to guide the GUC staff members to solve their problems over the Phone, or escalate the call to the upper technical level.
- Submitting all the complaints and requests using the GUC Ticketing system.
- Following up with GUC staff members until the Ticket is closed.
- Daily report should be submitted for the Technical Team Supervisor.
2 to 4 years
Bachelor's Degree at least
About this Company
See all Careers and Jobs at GUC
German University in Cairo/Deutsche Universität in Kairo has been established in 2002 in cooperation with the State Universities of Ulm and Stuttgart, under the patronage of the Egyptian Ministry of Higher Education, the Ministry of Science, Research and Arts,...