Call Center Representative

Vodafone - Maadi, Cairo

Applicants for
1 open position
Experience Needed:
0 to 1 years
Career Level:
Entry Level
Job Type:
Full Time
Confidential, Medical and Social Insurance
Arabic, English
1 open position
About the Job
  • Act as a front-line interface with customers of Vodafone Egypt Customers.
  • Role involves responding to customers over the phone and resolving their inquiries.
  • Own and manage the client relationship: resolving calls efficiently and effectively.
  • Ensure service level agreements are met and maintained
  • Use the job tools (telephone and computer) effectively.
Job Requirements
  • Very Good English.
  • Flexible with shift basis (9 hours rotational shifts 5 days a week and 2 days off).
  • Fresh graduate or experienced.
  • Good Communication and Handling Skills.
  • Medical and Social insurance are allowed.
About this Company

Since inception in 1998, Vodafone Egypt has grown over the years to become the leading mobile operator in Egypt, not only in revenue share but also the number 1 mobile operator with the largest customer base.

Vodafone currently serves more than 40 million... (More)

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