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Job Description
- Responsible for booking airline tickets for clients on Amadeus
- Respond to clients' requests in changing/cancelling the booking
- Inform clients with all booking details and refund policies
- Collect payments and maintain records of transactions accurately
- Follow up with clients to maintain a positive customer experience
Job Requirements
- Bachelor's Degree
- Prior experience with Amadeus is a must
- Fluency in English
- Organized and able to work under pressure
- Excellent communication and presentation skills