IT Help Desk Engineer

Shabana Group - Obour City, Cairo

Applicants for
1 open position
Experience Needed:
1 to 2 years
Career Level:
Entry Level
Job Type:
Full Time
1 open position
About the Job
  • Help desk technicians diagnose PC errors and provide technical support.
  • Help desk technicians troubleshoot software, hardware and network issues.
  • Help desk technicians backup and restore an organization's data files and folders.
  • Help desk techs install, configure and upgrade PC software and operating systems.
  • Install windows, windows server, windows drivers, configure outlook
  • Remote IT help desk specialists provide technical support over the telephone or Internet.
  • Remote help desk technicians may use specialized help desk support software to take remote control of end-users' computers to troubleshoot, diagnose and resolve complex issues.
Job Requirements
  • 1-2 years of experience
  • A good knowledge Domain environment, DHCP, DNS, TCP/IP, remote desktop
  • MCSE / MCITP is an advantage
About this Company

Our Mission

Shabana Group main mission is to provide the Egyptian and Middle East customers with all variable and global updates in the field of building materials and decoration aspects to co-op with the most modern trends. As we have more than thirty years of... (More)

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