Technical Support Agent (Call Center)

RoadCast Digital Media - Sheikh Zayed, Giza

224
Applicants for
1 open position
224
Seen
30
Shortlisted
184
Rejected
Experience Needed:
0 to 2 years
Career Level:
Entry Level
Job Type:
Full Time
Salary:
Confidential
Languages:
English
Vacancies:
1 open position
About the Job
  • Obtains client information by answering telephone calls; interviewing clients; verifying information.
  • Determines eligibility by comparing client information to requirements.
  • Establishes policies by entering client information; confirming pricing.
  • Informs clients by explaining procedures; answering questions; providing information.
  • Maintains communication equipment by reporting problems.
  • Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
  • Updates job knowledge by studying new product descriptions; participating in educational opportunities.
  • Accomplishes sales and organization mission by completing related results as needed.
Job Requirements

Verbal Communication, Phone Skills, Listening, Data Entry Skills, People Skills, Informing, Customer Focus, Customer Service, Attention to Detail, Professionalism, Multi-tasking

About this Company

Roadcast is a full passenger engagement in-ride experience, offering dynamic and updated digital content (news, virals, cook, ads… etc) as entertainment during daily means of transportation.
Roadcast will start its operations in Egypt and will work forward to expand in... (More)

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