Browse Jobs
For Employers
Post JobLog inGet Started

Technical Support Agent (Call Center)

RoadCast Digital Media
Sheikh Zayed, Giza
Posted 6 years ago
226Applicants for1 open position
  • 224Viewed
  • 31In Consideration
  • 184Not Selected
Search other opportunities

Job Details

Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:

Skills And Tools:

Job Description

  • Obtains client information by answering telephone calls; interviewing clients; verifying information.
  • Determines eligibility by comparing client information to requirements.
  • Establishes policies by entering client information; confirming pricing.
  • Informs clients by explaining procedures; answering questions; providing information.
  • Maintains communication equipment by reporting problems.
  • Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
  • Updates job knowledge by studying new product descriptions; participating in educational opportunities.
  • Accomplishes sales and organization mission by completing related results as needed.

Job Requirements

Verbal Communication, Phone Skills, Listening, Data Entry Skills, People Skills, Informing, Customer Focus, Customer Service, Attention to Detail, Professionalism, Multi-tasking

Featured Jobs

Similar Jobs

Search other opportunities
JobsCustomer Service/SupportTechnical Support Agent (Call Center)