Customer Service Agent
Xceed -
Cairo, EgyptPosted 6 years ago307Applicants for80 open positions
- 164Viewed
- 17In Consideration
- 0Not Selected
Job Details
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Job Description
- Open and maintain customer accounts by recording account information
- Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
- Maintain financial accounts by processing customer adjustments
- Recommend potential products or services to management by collecting customer information and analyzing customer needs
- Prepare product or service reports by collecting and analyzing customer information
- Contribute to team effort by accomplishing related results as needed
- Manage large amounts of incoming calls
- Generate sales leads
Job Requirements
- Graduated
- Determined Military service Status
- Maximum Age :35
- Good Command Of English
- Location: Smart Village