- Experience Needed:
- 1 to 3 years
- Career Level:
- Entry Level
- Job Type:
- Full Time
- Education Level:
- Bachelor's Degree at least
About the Job
- Manage large amounts of inbound and outbound calls in a timely manner.
- Follow communication “scripts” when handling different topics.
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.
- Informs clients by explaining procedures; answering questions; providing information.
- Maintains communication equipment by reporting problems.
- Build sustainable relationships and engage customers by taking the extra mile.
- Updates job knowledge by studying new product descriptions.
- Keep records of all conversations in our call center database in a comprehensible way.
- Meet personal/team qualitative and quantitative targets.
- Maintains and improves quality results by adhering to standards and guidelines.
1 to 3 years
Bachelor's Degree at least
Logistics and Supply Chain
About this Company
Fetchr helps local merchants and global brands build, launch and grow profitable eCommerce businesses with an easy to use proprietary shipping and logistics solution. With our app and a simple tap, we can locate your exact location allowing us to deliver packages to your phone...
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