Telesales Representative

Arab Calibers -
Cairo, EgyptPosted 6 years ago

12Applicants for2 open positions

Job Details

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Contacting potential or existing customers to inform them about a product or service using scripts
Answering questions about products or the company
Asking questions to understand customer requirements and close sales
Generating and qualifying leads from cold calling
Managing, tracking and following up on leads by calling them
Conducting sales presentations
Meeting monthly and quarterly sales goals in accordance with goals
Creating and updating activity reports
Enter and update customer information in the database
Handle complaints to preserve the company’s reputation

Proven experience as telesales representative or other sales/customer service role
Proven track record of successfully meeting sales quota preferably over the phone
Ability to learn about products and services and describe/explain them to prospects
Excellent knowledge of English
Excellent communication and interpersonal skills
Outstanding negotiation skills with the ability to resolve issues and address complaints