Call Center Agent

MAYDAY - Cairo

129
Applicants for
2 open positions
26
Seen
10
Shortlisted
Experience Needed:
0 to 1 years
Career Level:
Entry Level
Job Type:
Shift Based
Salary:
1,800 to 2,200 EGP per month
Languages:
English
Vacancies:
2 open positions
About the Job
  • Provide customers with ongoing technical support to resolve any issues.
  • Provide Assistance to service providers helping maintain high provider satisfaction
  • Maintain operations cycle by ensuring customer requests are properly tracked and completed efficiently.
  • Follow proper escalation protocol to ensure all issues are resolved in timely manner
  • Demonstrate and explain the operation and use of our services to consumers.
Job Requirements
  • 0-1 customer service experience (Preferably in start-up environment)
  • Strong problem solving and research skills.
  • Good Communications skills and ability to work within a team.
  • Customer orientation and ability to adapt/respond to different types of characters.
  • Priority to hiring will be for fresh graduates and senior students.
About this Company

MAYDAY is an up and coming technology startup based in Egypt providing roadside assistance services real-time to motorists in need. Through our advanced technology platforms we connect service providers to users in need delivering a world class service 24/7. We are looking for... (More)

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