Call Center Agent

Cairo Airport Travel - Sheraton, Cairo

102
Applicants for
10 open positions
75
Seen
Experience Needed:
1 to 3 years
Career Level:
Entry Level
Job Type:
Shift Based
Salary:
1,800 to 2,000 EGP per month, Bonus
Languages:
English
Vacancies:
10 open positions
About the Job
  • Obtains client information by answering telephone calls; interviewing clients; verifying information.
  • Determines eligibility by comparing client information to requirements.
  • Establishes policies by entering client information; confirming pricing.
  • Informs clients by explaining procedures; answering questions; providing information.
  • Maintains communication equipment by reporting problems.
  • Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
  • Updates job knowledge by studying new product descriptions; participating in educational opportunities.
  • Accomplishes sales and organization mission by completing related results as needed.
Job Requirements
  • Verbal Communication, Phone Skills, Listening, Data Entry Skills, People Skills, Informing, Customer Focus, Customer Service, Attention to Detail, Professionalism, Multi-tasking
  • Bachelor degree
  • Very good English
  • Males or females
  • Experience from 1 to 3 years
About this Company

We started as “Cairo Airport Shuttle Bus” operating since 2003, as the sole official tourism transportation company for both Cairo International Airport Company and The Egyptian Holding Company of Airport & Navigation System.

With the growing number of our loyal... (More)

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