Guest Relations Specialist - F&B Background

Confidential Company - Cairo

Applicants for
2 open positions
Experience Needed:
More than 3 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time
2 open positions
About the Job
  • To set up the host/hostess stand, review the reservation book
  • Ensure Customer Satisfaction
  • Communication with Marketing department needs
  • To open the restaurant for business at the prescribed time each shift.
  • To inspect the cleanliness of each section of the dining room and make necessary improvements as well as check each table prior to opening to ensure its proper set.
  • To pick up the daily menus and insert them properly in their covers.
  • To inspect every menu and list to ensure their immaculate condition and appearance.
  • To be fully capable of working with open table system
  • To ensure each guest receives the highest quality of service.
  • To greet each guest promptly, courteously, graciously with eye contact, a smile and good posture.
  • To handle guests without reservations or those waiting for others to join them.
  • Other duties as assigned
Job Requirements
  • Restaurant - F&B BackGround is a Must
  • Well Known international Restaurant & Cafe Chain
  • Excellent customer service skills
  • Commercial awareness
  • Flexibility
  • Good interpersonal skills
  • Communication skills
  • Problem-solving skills
  • Organisational skills
  • Teamwork skills.