Provides high-quality professional advice and service to clients according to acceptable standards of the profession and the firm.
Manages day-to-day client activities, including research, planning, implementation and evaluation of public relations activities, and paying careful attention to budgets, resources, deadlines and client records.
Maintains close and frequent contact with clients, and strengthens rapport between the company and the client.
Coordinates and supervises staff and vendors needed to carry out client service requirements, and ensures quality, cost-effective service, within budget and established timeframe.
Prepares effective, comprehensive public relations programs and plans that are well organized and well written, with detailed time and dollar budgets that are appropriate to client needs and reasonable with regard to resource utilization.
Ensures efficient execution of plans.
Conducts personal activities in accordance with the professional standards of PRSA.
Reviews and approves accuracy of client time and expense reports necessary for invoicing, ensuring the attachment or inclusion of proper support data.
Demonstrates effective knowledge of community leadership and the workings of local government.
Demonstrates effective knowledge of print, electronic and Internet media, particularly those that impact client activities.
Writes effectively for various media as required.
Ensures personal compliance with company policies and procedures.
Ensures that conference, action, monthly, time and expense reports are completed in a timely manner.
Ensures that supervisors are kept fully informed regarding activities and plans of individuals and clients.