Operations Manager

Mumm - Maadi, Cairo

Applicants for
1 open position
Experience Needed:
More than 5 years
Career Level:
Job Type:
Full Time
1 open position
About the Job

Mumm is an Online Marketplace and consultancy service connecting between hungry busy customers and home-based entrepreneurial cooks.

We aspire to make wholesome homemade food available to everyone through the shared economy.

Mumm offers both on-demand homemade meals designed for consumption in the office and Big Family meals designed for gatherings.

  • What you‘ll experience? OR why apply?

We give you the opportunity to learn to your fullest potential, explore your boundaries, try crazy ideas and learn from them and our experienced team. Work in a fun and passionate` team. Help Egypt be a more competitive nation by giving access to the home-based productive individuals to have jobs and grow the shared economy mentality.

How you’ll contribute?

The mumm Operations Manager position is a very unique and challenging position as it requires multi skilled individual to do the job right. You will work with almost all of the functions in the organization to make sure the customer has a flawless experience. You will get to design and influence the technology backend of mumm, use it to optimize on our operations process and interact with the different team members to build an even more scalable model. You will be part of the business planning and execution process to ensure we have a fully harmonized business and brand vision. You will interact with highly competent talents that are looking to include the best caliber to our team.

You will work on multiple fronts of operations management including, and not limited to:

  • Lead the Operations team
  • Grow, hire and coach the operations team
  • Build the Augmented customer experience in alignment with other departments
  • Build Operations systems and processes
  • Utilize technology to optimize performance
  • Manage inventory
  • Builds strong suppliers network
  • Manage our Delivery Team and Manage the outsourced logistics partners
  • Recruit new delivery members
  • Project management
  • Manage the Customer Satisfaction team
  • Call customers and ask for feedback when needed
  • Ensure Full Operation cycle delivers an amazing consumer experience
  • Handle Purchasing and Packaging Management
  • Financial Handling of operations expenses
  • Drive operational savings and optimization
Job Requirements

What you‘ll bring?

  • 5+ Years of Experience in operations/supply chain
  • Strong analytical skills
  • Strong process design understanding
  • Solid demonstration of leadership, direction setting, and influencing other
  • A desire to win, with a strong entrepreneurial flair to change the status quo
  • Excellent communication skills, which enable you to express ideas in a way that creates commitment and trust.
  • Passion for problem-solving and processes building
  • Attention to detail and willingness to roll-up sleeves to get the job done.
  • Passion for food.
  • Experience with Fast-growing organizations is a plus
  • Hungry to learn.
  • Fun to work with.
About this Company

We are a group of young Egyptians passionate about food and believe that the best source of nutrition comes from homes we trust. We want to bring value meals to every Egyptian without having to pay the high prices by restaurants and we want to give the opportunity for Egyptian... (More)

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