- Experience Needed:
- 2 to 3 years
- Career Level:
- Experienced (Non-Manager)
- Job Type:
- Full Time
Confidential, Profit Share
- Education Level:
- Bachelor's Degree at least
- Females Only
About the Job
Responsible for acting as a liaison between customers, Vendors and the company, handle customer requests, process orders, and provide information about our services and products.
- Handle customer requests and inquiries..
- Open and maintain customer accounts by recording account information.
- Serves customers by providing product and service information; resolving product and service problems.
- Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
- Created call sequencing flow chart, resulting in increased customer satisfaction.
- Keep records of customer interactions, process customer accounts and file documents.
- Handle emails as per business needs.
- Preparing offer and contract for customers.
- Communicate with vendors & Issuing a purchase order.
- Follow up on outstanding orders and status.
- Filing and data archiving.
2 to 3 years
Bachelor's Degree at least
Computer and Network Security Computer Hardware Computer Networking
About this Company
ASWAQ Financial is one of promising ICT companies in Egypt, specializes in providing a wide spectrum of innovative technology solutions & financial information services that serve the decision-maker and tailored to their needs in a rapidly changing environment.
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